Silk Path Grand Sapa Resort & Spa

Lovely furnishings, great breakfast, very good service, good to have a shuttle to town

We are a family of 4 with kids aged 6 and 8. Silk Path is a beautiful hotel in an extraordinary part of the world. We sadly had to change plans to only spend 2 days here - but managed to get to Fansipan, walk/trek to Cat Cat and go to Rong May glass bridge. All are worthwhile (as long as you aren’t scared of heights) - with Cat Cat the highlight. Wrt Silk Path, we arrived on the night train - but were able to grab breakfast and were lucky to have a room available for check-in thereafter. We had booked an exclusive room - but note - the expectation is you all sleep in one bed…so we changed to connecting rooms instead - less good view, but far more practical. The food and staff throughout the hotel were exceptional - with a special mention to Daniel, who co-ordinated everything for us during our stay. He is super responsive and helpful in person and on WhatsApp before/during the stay - as we’re all other members of the team. The swimming pool was out of action during our stay - which was a shame, but we got use of the spa instead - which was nice if not spectacular - and note it is separate men’s and women’s, which didn’t work ideally with our children. The kids club functioned a little strange, in that you had to stay to supervise your kids (alongside a member of staff), and it is largely designed for younger children, but we were too busy exploring the area to want to make much use of it. Whilst walking around Sapa is great / the walk from the hotel to Sapa isn’t anything special - and so the shuttle service is useful in that regard to save the energy for more meaningful walks. Overall - it has what you would expect of a 5-star hotel, with Daniel and some of the reception staff (who’s name I sadly missed) being particularly helpful in making our stay so enjoyable. We hope to be back, as there’s easily 4+ days to spend in the area.

It’s a great hotel, well kitted out and catering to their audience perfectly. The value for money is really good and although this is probably reflected in the fact it’s quite far from Sapa (20 minute walk up a hill) I actually found the peace and quiet part of its charm. The restaurant is probably the best thing about the place, their Vietnamese food options kept me happy for 7 nights. A special mention to the Spa as well which had an excellent masseuse called Cherry, highly recommend her treatments. I went several times and she was perfect. The hotel was very helpful in organising cars to various places and getting me in touch with tours. They do a few special offers like afternoon tea that was quite average, the coffee shop in general was quite average. The rooms were spot on, nice balcony looking out at the mountain. The only complaint I had was the central air conditioning system. There is no way to change it room-by-room. If temperature is deemed too cold then the whole system can only be put on heat function. The building is well insulated and so this made for a few uncomfortable nights. I had to have the door open and this let bugs in. For a 5 star hotel, I’d expect air conditioning as a simple requirement.

The hotel is up the hill from the city. They have a shuttle service so it is easy to get down to the city if you want to have dinner there or see all the shops. Because of the location of the hotel is in a quiet surrounding with a beautiful view of the mountains. The garden is perfectly kept, and it is very relaxing to walk around the premises or have a coffee outside. The staff is not only very welcoming, but extremely attentive. whenever you need something, they will do anything to help you. The breakfast buffet is fantastic and even if you come late, everything is still available and the choice of food is delicious. It is really five star!

Loved everything about our stay at Silk Path in Sapa. Breakfast buffet spread was incredible and the restaurants attached to the resort were great, especially the Italian restaurant. We were very happy with our room - good view and beautiful flowers in front of our balcony. The entire resort is covered with well groomed flowers and greenery. Location is excellent as you just drive down the hill for 3 minutes and you're in the city centre. The receptionists were incredibly helpful as well as all the other front office, restaurant and housekeeping staff. Would go back to Silk Path in a heartbeat. Top service all round. Thank you to the entire team!