Silk Path Grand Sapa Resort & Spa

Lovely furnishings, great breakfast, very good service, good to have a shuttle to town

We are a family of 4 with kids aged 6 and 8. Silk Path is a beautiful hotel in an extraordinary part of the world. We sadly had to change plans to only spend 2 days here - but managed to get to Fansipan, walk/trek to Cat Cat and go to Rong May glass bridge. All are worthwhile (as long as you aren’t scared of heights) - with Cat Cat the highlight. Wrt Silk Path, we arrived on the night train - but were able to grab breakfast and were lucky to have a room available for check-in thereafter. We had booked an exclusive room - but note - the expectation is you all sleep in one bed…so we changed to connecting rooms instead - less good view, but far more practical. The food and staff throughout the hotel were exceptional - with a special mention to Daniel, who co-ordinated everything for us during our stay. He is super responsive and helpful in person and on WhatsApp before/during the stay - as we’re all other members of the team. The swimming pool was out of action during our stay - which was a shame, but we got use of the spa instead - which was nice if not spectacular - and note it is separate men’s and women’s, which didn’t work ideally with our children. The kids club functioned a little strange, in that you had to stay to supervise your kids (alongside a member of staff), and it is largely designed for younger children, but we were too busy exploring the area to want to make much use of it. Whilst walking around Sapa is great / the walk from the hotel to Sapa isn’t anything special - and so the shuttle service is useful in that regard to save the energy for more meaningful walks. Overall - it has what you would expect of a 5-star hotel, with Daniel and some of the reception staff (who’s name I sadly missed) being particularly helpful in making our stay so enjoyable. We hope to be back, as there’s easily 4+ days to spend in the area.

It’s a great hotel, well kitted out and catering to their audience perfectly. The value for money is really good and although this is probably reflected in the fact it’s quite far from Sapa (20 minute walk up a hill) I actually found the peace and quiet part of its charm. The restaurant is probably the best thing about the place, their Vietnamese food options kept me happy for 7 nights. A special mention to the Spa as well which had an excellent masseuse called Cherry, highly recommend her treatments. I went several times and she was perfect. The hotel was very helpful in organising cars to various places and getting me in touch with tours. They do a few special offers like afternoon tea that was quite average, the coffee shop in general was quite average. The rooms were spot on, nice balcony looking out at the mountain. The only complaint I had was the central air conditioning system. There is no way to change it room-by-room. If temperature is deemed too cold then the whole system can only be put on heat function. The building is well insulated and so this made for a few uncomfortable nights. I had to have the door open and this let bugs in. For a 5 star hotel, I’d expect air conditioning as a simple requirement.

Location, easy walk down into town or shuttle available. Grab costs minimal (usually less than a £1)...if needed one for return journey up the hill. Some great views from parts of the property. All facilities, room etc exceptionally clean and customer service from staff was attentive. . Pool area-good space to chill. Breakfast was exceptional.

Absolutely Devine!!! Rooms are perfect with the splendid view of mountains, very comfortable bed and very good amenities. All the staffs were so friendly, supportive and beyond wonderful!. The great spa, the best gym with lots of space, aircon, 2 treadmills, a bike and other cardio machines as well as a smith machine, bench, and a few cable machines plus all the dumbbells. The indoor swimming pool is so nice and well maintained. Breakfast and dinner in restaurant is superb. Moreover, the free shuttle to and from city centre makes it easy to connect to funicular. Highly recommended for a relaxing and memorable stay in Sapa.